Netflix Not Working
Netflix application can share an amazing online streaming experience with you, but at the same time, technical hindrances may occur and make you upset. Are you experiencing Netflix not working issue with your account? This is the most common concerns witnessed by several people worldwide. While trying to access the application, your app may not respond, stops working or, a blank screen appears. This could be due to network connectivity issues, content loading errors, and configuration issues. But, you don’t have to panic as you can easily fix the problems with some simple troubleshooting guidelines and for this, you can take expert advice anytime. This guide will show you the common reasons behind Netflix not working issue and their troubleshooting solutions.
Troubleshoot Netflix Problems
The issue can occur due to multiple reasons like improper network configuration, app cache, and a lot more. Thus, the first step you can take checks that your internet connection is working stable. System settings like date and time are correct, the device has installed all the latest update. Hopefully, these tips will help you to fix the Netflix problems. To update the device drivers, you can open the device manager.
Update the Drivers
- Right-click on the start button and select ‘Device Manager’.
- Click on Display drivers options.
- Right-click on the ‘Display Drivers’ and select ‘Properties’.
- Click on the ‘Device Tab’ and choose the ‘Update Driver’ option.
Reset Netflix App
- If driver updates are unable to troubleshoot Netflix issues, reset the Netflix app to default setup on your Windows device. This will help you to troubleshoot the problem if the incorrect setup is the problem behind the issue.
- After resetting, you need to sign-in to the Netflix app again. For this, open the Settings>> Apps>>App and features. Scroll down and find out the Netflix App. Select the application and select the ‘Advanced’ option. Find the Reset Section and click Reset.
- Restart the Windows and try opening the Netflix application. If the app does not work, uninstall the app, and reinstall the app. They will help you to troubleshoot most of the Netflix concerns.
Change the DNS settings
Changing the DNS settings can also help you in troubleshooting the Netflix Streaming errors. To change the DNS error:
Open the Run by pressing the ‘Windows + R’.
- Enter ncpa.cpl and hit the enter button.
- Right-click on the connection and go to the properties.
- Double click ‘Internet Protocol Version 4 ( TCP/IPv4).
- Change and set the DNS as 18.104.22.168 or 22.214.171.124 (Google DNS).
- Tick mark on the ‘Validate Settings’ upon exit.
Install the Latest Version of SilverLight
Netflix uses the silverlight for streaming the videos in Windows 10 device. You can download this from the Microsoft website manually and then install it on your device. The Silverlight must get updated automatically to the latest version through Windows Update. It is recommended to get the updates downloaded manually. Once you are done, restart the WIndows, and your Netflix issues will be fixed.
These Netflix troubleshooting solutions will help you to fix the Netflix errors. Follow the instructions carefully and fix the issues.